Terms of service
Terms of Service — DuchessBeadsandBeauty.com
Last updated: [07 January 2026]
OVERVIEW
This website is operated by Duchess Beads & Beauty (“DuchessBeadsandBeauty”, “we”, “us”, “our”). By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced here and/or available by hyperlink. These Terms apply to all users of the site.
Please read these Terms carefully before accessing or using our website. If you do not agree to all Terms, you may not access the website or use any services. We may update these Terms from time to time by posting changes on this page; continued use of the site after changes means you accept them.
Our store may be hosted on a third-party ecommerce platform (e.g., Shopify or similar) that provides the online platform allowing us to sell products and services to you.
SECTION 1 — ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are at least the age of majority in your country/region of residence, or you have permission from a parent/guardian to use this site.
You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including copyright laws).
You must not transmit any viruses, or destructive code.
A breach of these Terms may result in termination of your access to our Services.
SECTION 2 — GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You agree not to reproduce, duplicate, copy or exploit any portion of the Service without our express written permission.
Headings are for convenience only and do not limit these Terms.
SECTION 3 — ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information on this site is not accurate, complete, or current. Content is provided for general information only and reliance is at your own risk.
We may modify site content at any time, but we do not have an obligation to update information.
SECTION 4 — MODIFICATIONS TO THE SERVICE AND PRICES
Prices for products are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part of it) without notice.
We are not liable for any modification, price change, suspension, or discontinuance of the Service.
SECTION 5 — PRODUCTS OR SERVICES (IF APPLICABLE)
A) Online-only availability & limited quantities
Certain products may be available exclusively online and may have limited quantities. Returns/exchanges are handled according to our Refund/Returns Policy and Shipping Policy (where applicable).
B) Ready-to-ship vs made-to-order/custom items
We sell both:
- Ready-to-ship items (available stock), and
- Made-to-order/customised items (produced or personalised after purchase).
Processing/production times and delivery estimates vary. Please read our Shipping Policy for current timelines and dispatch rules.
C) Product descriptions, colours & variations
We do our best to display product colours and images accurately, but we cannot guarantee that your device display will be exact. Handmade items may have slight variations due to the nature of handcrafting.
D) Order limits & resale
We reserve the right to limit sales to any person, region, or jurisdiction, and to limit quantities per order.
SECTION 6 — ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse or cancel any order you place with us. We may limit or cancel quantities purchased per person, household, or order.
If we change or cancel an order, we may attempt to notify you using the email/phone number provided at checkout.
You agree to provide current, complete, and accurate purchase and account information and to update it promptly so we can complete transactions and contact you as needed.
SECTION 7 — OPTIONAL TOOLS
We may provide access to third-party tools “as is” and “as available” without warranties. Your use of optional tools is at your own risk.
SECTION 8 — THIRD-PARTY LINKS
Third-party links may direct you to websites not affiliated with us. We are not responsible for third-party content, accuracy, or websites. Please review third-party policies before engaging in any transaction.
SECTION 9 — USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If you send ideas, feedback, suggestions, or other submissions, you agree we may use them without restriction (unless prohibited by law). We are not obligated to maintain comments in confidence, pay compensation, or respond.
You agree your comments will not violate third-party rights (including copyright, privacy, or other personal rights).
SECTION 10 — PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
SECTION 11 — ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, transit times, and availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.
SECTION 12 — PROHIBITED USES
You are prohibited from using the site or its content:
- for unlawful purposes;
- to violate any laws or regulations;
- to infringe intellectual property rights;
- to harass, abuse, insult, harm, defame, slander, intimidate, or discriminate;
- to submit false or misleading information;
- to upload viruses or malicious code;
- to collect personal information of others improperly;
- to spam, phish, or scrape; or
- to interfere with security features of the Service.
We reserve the right to terminate your use for violating prohibited uses.
SECTION 13 — DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.
The service and all products delivered to you are provided (except as expressly stated by us) “as is” and “as available” without warranties of any kind, either express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.
To the fullest extent permitted by law, DuchessBeadsandBeauty shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the Service or any product purchased using the Service.
SECTION 14 — INDEMNIFICATION
You agree to indemnify and hold harmless DuchessBeadsandBeauty and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees from any claim or demand arising from your breach of these Terms or violation of any law or third-party rights.
SECTION 15 — SEVERABILITY
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall still be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms.
SECTION 16 — TERMINATION
These Terms are effective unless terminated by either you or us. We may terminate your access to the Services at any time if, in our sole judgment, you fail to comply with any term or provision of these Terms.
Obligations and liabilities incurred prior to termination shall survive termination.
SECTION 17 — ENTIRE AGREEMENT
These Terms and any policies posted by us on this site constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior agreements or communications.
SECTION 18 — GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Republic of Ghana.
SECTION 19 — CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates on our website. Your continued use of the website after changes constitutes acceptance of those changes.
SECTION 20 — CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
Email: admin@duchessbeadsandbeauty.com
WhatsApp/Phone: +233530820100